Return and Refund Policy
Our website is dedicated to providing top-tier data services, including data cleansing, data transformation, master data management, and data modeling. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Terms of Return:
- Clients may initiate a return request within 7 days of receiving the final output of our data services.
State of Return:
- Since our services involve digital data processing, the 'state' is considered in terms of satisfaction with the final delivered data project. A return is applicable only if the delivered project does not match the agreed-upon project scope or quality standards.
Reason for Return:
- Returns will be considered for the following reasons: the final delivered project is significantly different from what was ordered, or if there was a critical error in the data processing that renders the data unusable or significantly impaired.
Process for Return:
- To initiate a return, please contact our customer service team via the contact details provided on our website. You will need to provide your order number, details about the product or service, and the reason for the return.
Process of Refund:
- Upon receiving a return request, our team will review the claim within 7 business days. If the return is approved, refunds will be processed back to the original payment method within 14 business days. Please note that in cases where the service delivered matches the agreed-upon scope but does not meet the client's subjective expectations without fault in our service delivery, refunds may not be granted.
Contact Details:
- For any queries regarding returns, refunds, or dissatisfaction with our services, please contact our Customer Service department at:
- Email: sales@datashop.me
General Terms:
- We reserve the right to refuse service to any client not in compliance with our terms.
- By using our services, you agree to the processing of your data as per the project scope. We assure confidentiality and the highest standards of data privacy in handling your projects.
- Changes to our terms and conditions will be communicated through our website. Continued use of our services after such changes constitutes acceptance of the new terms.
Contact Us:
- We are committed to resolving any issues and ensuring your satisfaction. If you have any concerns about our terms, services, or policies, please reach out to us through the provided contact details.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Terms and Conditions
Introduction
Welcome to our Data Services Platform, where we offer specialized services in data cleansing, transformation, master data management, and data modeling. By accessing and using our website and services, you agree to adhere to the following terms and conditions. Please read them carefully.
Acceptable Use Policy
- Users are prohibited from attempting to breach the security of our platform, including but not limited to hacking, introducing malware, or using the platform for unauthorized data mining.
- The misuse of the platform, including attempts to steal data, infringe upon the privacy of others, or conduct any form of illegal activity through the platform, is strictly forbidden.
- Users must not employ our services to process data in a manner that violates public morality or is intended for nefarious or illegal purposes.
Data Ownership and Responsibility
- By using our services, you affirm that all data supplied by you is owned by you or that you have full authority to act on behalf of the owner(s) of the data.
- You guarantee that the data provided does not breach any privacy laws, data protection regulations, intellectual property rights, or any other laws governing the use of personal or sensitive information.
- You are solely responsible for ensuring that the data you supply complies with all relevant laws and regulations, including but not limited to data privacy and identity protection laws.
Intellectual Property
- All content provided on our platform, including text, graphics, logos, images, as well as the trademark and service mark, are owned by us or our licensors and are protected by international copyright and intellectual property laws.
Limitation of Liability
- Our platform and its services are provided on an "as is" basis. While we strive to ensure the accuracy and reliability of our services, we do not warrant that the services will meet your specific requirements or expectations.
- We are not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services.
Indemnification
- You agree to indemnify, defend, and hold harmless our platform, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct).
Changes to Terms and Conditions
- We reserve the right to modify these terms and conditions at any time. Changes will become effective immediately upon posting on the website. Your continued use of our services following any changes signifies your acceptance of those changes.
Governing Law
- These terms and conditions are governed by the laws of the jurisdiction in which our platform operates, without regard to its conflict of law provisions.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us through the provided channels on our website or Email: sales@datashop.me
By accessing and using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions of Use.
Copyright © 2024 Data Shop - All Rights Reserved.
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